popup doesn't work

Comments

• Pablo

  August 2018

  Hi,

  Try to do it this way:

  [button title="Button" link="#you-custom-id" target="_blank" class="" download="" rel="lightbox" onclick=""]
  <div id="you-custom-id" style="display:none">CONTENT HERE</div>

  Thanks

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• PrzemyslawGumulka

  August 2018

  It just open's new page with the addres [Links visible only for registered users] and the same button. Here is my code:

  
  

  [button title="Button" link="#you-custom-id" target="_blank" class="" download="" rel="lightbox" onclick=""]

  <div id="you-custom-id" style="display:none"><img src="[Links visible only for registered users]" alt="" width="452" height="300" class="alignnone size-medium wp-image-3530" /></div>
• Pablo

  August 2018

  Hey,
  
  Please send us WordPress dashboard access privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion.
  
  Thanks

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• PrzemyslawGumulka

  August 2018

  I sent the message.
• Bryan

  August 2018

  It does not work because you only have a buttton that targets a <div> with that specific ID. There is no div present on that page so how could it work?

  thanks
  

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• PrzemyslawGumulka

  August 2018

  I don't understand. There is a button shortcode (with relation to DIV) and after that there is a DIV with the same ID. I just followed your example. And I still didn't get an answer what happened to popup shortcode, why it doesn't work either.
• Pablo

  August 2018

  Hi,

  You have disabled a lightbox in Theme Options > Addons & Plugins > Addons

  Everything works fine now.

  Cheers
  

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• PrzemyslawGumulka

  August 2018

  It's not fine. I use another lightbox effect. The documentation for popup doesn't say anything about this neccesary setting. Is there a way to use popup shortcut and have default lightbox disabled? Now I see two lightbox effects at once.
• Bryan

  August 2018

  No, there is none. If you disable the lightbox option then you are not using the plugin for the popup. It is normal that it will not work then. If you want, you are free to use a third party plugin for popups but we do not support such changes.

  thanks
  

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