BeTheme can't be installed after malware attack

ralle1981 · September 2018

Hi there,

my webhosting provider (one.com) informed me, that my website (www.slowjuicer-test.de) had to be suspended due to maleware. They advised me to delete certain files, to disable all plugins. They also changed my theme (be-theme) to a default theme. After that, i was able to login to my admin WP site again. I then tried to re-activate my BeTheme. However, it did not worked. I received to following warning message:

"Warning:
require_once(/customers/8/e/c/slowjuicer-test.de/httpd.www/wp-content/themes/betheme/muffin-options/options.php):
failed to open stream: No such file or directory in
/customers/8/e/c/slowjuicer-test.de/httpd.www/wp-content/themes/betheme/muffin-options/theme-options.php
on line 11

Fatal error: require_once(): Failed opening required
'/customers/8/e/c/slowjuicer-test.de/httpd.www/wp-content/themes/betheme/muffin-options/options.php'
(include_path='.:/usr/share/php') in
/customers/8/e/c/slowjuicer-test.de/httpd.www/wp-content/themes/betheme/muffin-options/theme-options.php
on line 11"

They (one.com support) said the problem might be in your theme (BeTheme).

To be honest, I don't know what to do now. I have made backups of the database, webspace & email. But I don't know if that is a proper way to make everything work again.

Maybe you have an idea?!

Cheers

Ralf

Pablo · September 2018

Hi,
You have to insert this backup live. I mean install this backup.
Now, there is no all required files and betheme will not work correctly.
Cheers.

ralle1981 · September 2018

Hi Pablo,

I am not sure, if I got your message right.

What do you mean by "there is no all required files"?

Cheers

Ralf

Pablo · September 2018

http://prntscr.com/ktvamd

It says that some file and code lines are missing.

We cannot really do anything about it, you have to restore your backup.

Thanks.

BeTheme can't be installed after malware attack

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