Betheme dosen't be updated

agentur01 · September 2018

Hi

I've got a new notification about update Betheme and I clicked it, but the update still has been failed.

Please help.

https://mcc-maurer.ch/

Thanks in advance.

Mira

Pablo · September 2018

Hi,

Please send here a link to screenshot of your error message.

Thanks.

Averdt · September 2018

same here:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Betheme (1/1)

Downloading update from http://api.muffingroup.com/theme/download.php?code=2xxx-xxx-xxx…

Unpacking the update…

Installing the latest version…

Theme update failed.

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Disabling Maintenance mode…

All updates have been completed.

Bryan · September 2018

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

agentur01 · September 2018

Thank you!

The website was made on subdomain and later I migrated this site to new domain for my customer. Now the licence key on Subdomain is deregistered. But the update still dosen't work.

Thanks for support in advance.

Pablo · September 2018

Please disable all of the plugins, clear the cache and then, try to update.

Thanks.

Betheme dosen't be updated

Comments

Updating Theme Betheme (1/1)