Unable to update theme

Comments

• Pablo

  June 2018

  Hi,

  Do you have CURL enabled?

  Try to disable all the plugins and check again.

  Thanks
  

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• Mirakan

  June 2018

  Hi Pablo, thank you for your reply.
  
  May I know where I can find the CURL settings?

  
  

  Thank you.
• Pablo

  June 2018

  Hi,

  You have to contact your hosting provider.

  He must change it, you cannot do it.

  Thanks.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Mirakan

  September 2018

  Hi, I'm having this error again on every update. "An error occurred while updating Betheme: Download failed. cURL error 18: transfer closed with outstanding read data remaining"
  
  Talked to my hosting provider and there's an error from the API download page where it's terminate my download attempt according to my hosting provider.

  
  

  Looking forward for your assistance and advice on this matter. Thank you.
• Pablo

  September 2018

  Have you tried also disabling all plugins?

  
  What is your system status? Please post here a link to screenshot of your system status in BeTheme > System Status
  

  
  

  
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next