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Content Disappear

designconnectiondesignconnection
edited October 2018 in BeBuilder
Hi

I restored a backup of my site, and everything is there except for all the content I put in the muffin builder. I have updated everything and that did not seem to fix the problem, I have also checked my php settings, and they are what is recommended. I tried disabling plugins but that did not fix the problem. I restored a different version of the backup, and only the content on the homepage shows, the rest of the pages content are gone.

Any idea what might be causing the content to disappear out of muffin builder?

Regards
Mariaan

Comments

  • PabloPablo
    Hi,
    Which plugin did you use for making backup?
    We recommend to use a duplicator plugin, it works with BeTheme without any issues.

    Also, Please go to your FTP, create a php file with phpinfo() function, wordpress admin login credentials, license key, link to this topic and access to FTP inside
    and send us a link to that file privately thru the contact form which is
    on the right side at [Links visible only for registered users] so
    we can have a look on your server settings. The problem is probably
    related to limits but to be sure which one is the reason, we need that
    link. For more details about file creation, please visit
    [Links visible only for registered users].

    Notice!
    1. If you are chatting with support via email, please do not post here.
    2. Attach your license key, ftp access and the WordPress admin login credentials.
    3. Send a link to this discussion, so the email support knows where to look.


    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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