Content Disappear

designconnection · October 2018

Hi

I restored a backup of my site, and everything is there except for all the content I put in the muffin builder. I have updated everything and that did not seem to fix the problem, I have also checked my php settings, and they are what is recommended. I tried disabling plugins but that did not fix the problem. I restored a different version of the backup, and only the content on the homepage shows, the rest of the pages content are gone.

Any idea what might be causing the content to disappear out of muffin builder?

Regards

Mariaan

Pablo · October 2018

Hi,

Which plugin did you use for making backup?

We recommend to use a duplicator plugin, it works with BeTheme without any issues.

https://wordpress.org/plugins/duplicator/

Also, Please go to your FTP, create a php file with phpinfo() function, wordpress admin login credentials, license key, link to this topic and access to FTP inside
and send us a link to that file privately thru the contact form which is
on the right side at http://themeforest.net/user/muffingroup#contact so
we can have a look on your server settings. The problem is probably
related to limits but to be sure which one is the reason, we need that
link. For more details about file creation, please visit
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key, ftp access and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

Content Disappear

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