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Font sizes shrunk to tiny (nearly invisible) after 20.9.7.2 to 20.9.7.3 update

jsczarjsczar
in Fonts
Our website at https://www.circuitvision.com/ updated from version 20.9.7.1 to 20.9.7.2 about a week ago and then just the other day to 20.9.7.3.
I'm pretty sure that it was this latest update (20.9.7.3) that caused all the text on the site to become so small that it is unreadable (I'm testing in Google Chrome 69.0.3497.100 on Windows).
One page that shows it well is:
It pretty much effects every bit of text that is not an image ... including the menu labels etc.
Any ideas as to the easiest fix? I don't know what the original font family / size was (I'm not the original site creator).
If necessary, is there an easy way to go back to a previous version of BeTheme like 20.9.7.2 or even 20.9.7.1?

Comments

  • PabloPablo
    Hi,
    Please disable all of the plugins, clear the cache and check again if this happens.

    If this won't help, please send us WordPress dashboard access privately thru the contact
    form which is on the right side at
    http://themeforest.net/user/muffingroup#contact and we will check what
    might be the reason.

    Notice!
    Please attach a link to this forum discussion.
    Thanks.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • jsczarjsczar
    Disabling the plugins didn't help.
    However, based on 20.9.7.3 release/change notes, I tried the following:
    Theme Options -> Responsive -> General -> Decrease Fonts : Change from ON to OFF
    That seems to be a new option that default to ON?
    Changing it to OFF fixed the problem, even though I was always viewing the site in Google Chrome on Windows (large monitor), so it shouldn't have applied Mobile font settings.

  • PabloPablo
    It shouldn't work like this.
    Did you changed the php version or migrated the website before?
    Cheers.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • jsczarjsczar
    PHP did upgrade maybe a month or so ago, but that didn't seem to change site appearance.
    Here is BeTheme System Status page info (with some extra):
    (Server is running Ubuntu 18.04.1 LTS)
    Server Info: Apache (2.4.29-1ubuntu4.4)
    MySQL Version: 5.7.23
    PHP Version: 7.2.10-0ubuntu0.18.04.1
    PHP Memory Limit: 256 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    WP Max Upload Size: 2 MB (real limit should be higher)
    cURL: Yes
    DOMDocument: Yes
    WP Version: 4.9.8
    WP Multisite: No 
    WP Debug: No
    Language: en_US, text direction: LTR

  • PabloPablo
    It can be fault of PHP 7.2 version, we do not support it yet.
    But, if everything works now, that good.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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