unable to update layerSlider and WPBakery Page Builder

edited October 2018 in Other

Have purchased Be Theme.
Updated the theme. 
Theme is registered.

Updating layerSlider  and WPBakery Page Builder gives error:

Updating Plugin LayerSlider WP (1/2)

An error occurred while updating LayerSlider WP: Update package not available.

Updating Plugin WPBakery Page Builder (2/2)

An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

How can I update them? 
Wordpress is updated.
Theme is updated.

On WpBakery site it says:

How to update and receive support if I do not purchase a direct license?

In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.

(source: https://kb.wpbakery.com/docs/faq/can-i-update-wpbakery-page-builder-if-i-have-purchased-it-in-a-theme/)

Comments

Sign In or Register to comment.