unable to update layerSlider and WPBakery Page Builder

vuhuuu · October 2018

Have purchased Be Theme.
Updated the theme.
Theme is registered.

Updating layerSlider and WPBakery Page Builder gives error:

Updating Plugin LayerSlider WP (1/2)

An error occurred while updating LayerSlider WP: Update package not available.

Updating Plugin WPBakery Page Builder (2/2)

An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

How can I update them?
Wordpress is updated.
Theme is updated.

On WpBakery site it says:

How to update and receive support if I do not purchase a direct license?

In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.

(source: https://kb.wpbakery.com/docs/faq/can-i-update-wpbakery-page-builder-if-i-have-purchased-it-in-a-theme/)

Pablo · October 2018

Hi,

Please update the plugins through BeTheme > Install Plugins

http://prntscr.com/l9f1c0

Thanks

vuhuuu · October 2018

Managed to update WPbakery page builder that way, but when I try to update Layer Slider it says:'

Updating Plugin: Layer Slider

Update package not available.

TGMPA v2.6.1

Return to Required Plugins Installer

Pablo · October 2018

Please show me screenshot of whole error message.