Muffin Builder not working properly

gogol-medien · November 2018

Dear BeTheme Support Team,

it seems we have problem with our muffin builder. Since today we have been having problems adding new wraps/items. After saving the draft newly added items/wraps simply vanish and also do not show on the preview of the page. We updated our theme and plugins about a week ago and haven't tried to add something since then, so it might have to do something with the update.

It would be great if you could help us out.

Thanks.

Kind Regards

Magdalena

We have the following versions:

Wordpress: Version 4.9.8

BeTheme: Version: 20.9.8.1.1

Contact Form 7: V5.0.5

Duplicate Post: V3.2.2

Force Regenerate Thumbnails: 2.0.6

Layer Slider: V6.7.6

Simple 301 Redirects: V1.07

Slider Revolution: 5.4.8

WordPress Database Reset: 3.0.2

Yoast SEO 9.2.1

Link to our HP: https://multicom.gogol-publishing.de/

Pablo · November 2018

Hi,

Please send me a link to the screenshot of your system status.

BeTheme > System Status

Thanks

gogol-medien · November 2018

Hi Pablo,

thanks for the quick reply. Here is the screenshot of the system status.

Best regards

Magdalena

SaintEagle · November 2018

I've got the same problem but i solved it by changing the PHP Input vars on htaccess. You should change the php time limit and php memory limit in wpconfig.

Pablo · November 2018

gogol-medien

Please contact your hosting provider, ask him about increasing:

PHP Max Input Vars to 5000

and Time Limit to 180

It has to be changed by hosting provider to make it fixed.

Thanks

gogol-medien · November 2018

Hi Pablo,

thanks so much for your assitance.

also @SaintEagle thanks for helping us out!

All the best

Magdalena

Muffin Builder not working properly

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