Contact Form 7 not working with reCaptcha v2

insurancesystems · December 2018

Hi guys,

I want to apologize if there is an open tread about this issue or similar to it, but I couldn't find anything that can help us resolve this issue.

We are experiencing issues with the reCaptcha box after we added it on the Contact Form 7 plugin and no form can be sent successfully, but it is working just perfectly if we remove the reCaptcha box, the form is sent and received to the set email when testing. We tried every possible suggestion we can think of from both the plugin side and host/domain side but no luck. Checked, double-check even the generated keys for the reCaptcha from Google. Disabled and enabled all of the rest plugins that we use if that is causing the issue, but no luck.

We know that Contact Form 7 as a plugin and the reCaptcha is not part of the BeTheme for support, but if you can help us, assist us or point us to possible external solution that maybe some of your other users that use BeTheme have encountered similar thing, taht would be very helpful and we will be very grateful as do we are just that one step to solve it and launch our new site.

Thanks and have a nice day,

insurancesystems

Pablo · December 2018

Hi,

If you're using the Wordpress 5.0, then please install the "Classic Editor" plugin.

and follow this topic: https://forum.muffingroup.com/betheme/discussion/43719/wordpress-5-0-gutenberg-and-betheme#latest

If this happens on WP below 5.0 version, then please send me a link to your website.

Thanks

insurancesystems · December 2018

Hi Pablo,

Thanks for your answer, right now where we have the issues, we are using wordpress v4.9.8 and we are ok with this version. In addition, here is the link to our site:

https://webtest.insurancesystems.com/

Thanks,

insurancesystems

Pablo · December 2018

Unfortunately, we cannot do a lot about it.

All we can help you is suggest to read this documentation:

https://contactform7.com/recaptcha/

It should allow you to use the reCaptcha (but v3) on your CF7 plugin.

Thanks

insurancesystems · December 2018

Ok, thanks for your time and help on this issue, we'll try to resolve it.

Thanks,

insurancesystems

Pablo · December 2018

If there is something else I can help you, then feel free to ask.

Thanks

Contact Form 7 not working with reCaptcha v2

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