Can´t Install Bundled Premium Plugin PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central
Hello, i have installed the beTheme for first time but i can´t install the Premium Plugins. The Website is on an own SSD-vServer. The Hosting-Provider says it´s all OK. Yes, cURL is activated and on System Check it´s all ok.
Server Ausstattung
Server Informationen Apache/2.4.25 (Debian)
MySQL Version 5.7.23
PHP Version 7.0.33-1+0~20181208203126.8+stretch~1.gbp2ff763
PHP Memory Limit 1 GB
PHP Time Limit 180
PHP Max Input Vars 5000
WP Max Upload Size 48 MB
cURL
DOMDocument
php.ini values are shown above. Real values may vary, please check your limits using php_info().
For more details about file creation, please see this tutorial.
WordPress Ausstattung
Home URL https://bs2.webdesign-hollm.de
Site URL https://bs2.webdesign-hollm.de
WP Version 5.0.2
WP Multisite
WP Debug
Sprache de_DE, text direction: LTR
When i want to install this displayes:
Installing Plugin: WPBakery Page Builder
Herunterladen des Installationspakets von http://api.muffingroup.com/plugins/download.php?code=13a3105a-323a-42a5-9a55-38b3d3b637a3&plugin=js_composer …
Entpacken des Pakets …
Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
TGMPA v2.6.1
Return to Required Plugins Installer
All Premium bundled Plugins are displayes in the color Black and the other in normal blue. Thank you for support.
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. Attach the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.
Thanks
We've checked your website and it looks like this issue is not coming from the theme.
He should take a look at the logs and recognize the problem.
Thanks