Cannot update the theme and the plugins, revslider isn't working
Hi Support,
I cannot update the theme nor the bundled plugins from the dashboard. It says:
The package could not be installed. The package contains no files.
I cannot deregister the theme, because it says: Referer domain is different than registered domain.
I also checked this http://api.muffingroup.com/licenses/ but I don't want to delete the theme files.
Please help me fixing the licences.
Thanks,
Peter
Comments
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
thanks
I checked it prior to my mail and it's listed only once with the domain mentioned it above. I used my license only with one domain and only once after I purchased the code.
The problem is still outstanding. Please help to fix it.
Thanks
Peter
Please note that I cannot deregister the theme.
I got an error in both ways either from the dashboard or from the api site(see my first post).
My domain does not start with W. The problem is still outstanding.
Thanks,
Peter
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion and the license key.