An error occurred while updating Betheme
Hi guys
I tried to access Theme Options (Like i always do)
but this time i got a blank page
i can see the options bar on the left:
- Global
- Header
- Menu
...
But the page is blank, i cant change anything (Logo, Font..)
All i see is a blank page.
So i tried to update Betheme from version 20.9.2 to 21.0.4 but i got this message:
Downloading update from http://api.muffingroup.com/theme/download.php?code=33768180-198a-4202-8789-de3ca094d3b3…
Unpacking the update…
Unpacking the update…
An error occurred while updating Betheme: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Is there anything i can do to fix it?
It worked good few days ago..
Comments
Please contact your hosting provider and check if the current PHP version on your server has CURL enabled.
thanks
I've check it
CURL is enabled.
Any other options ??
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.
Thanks
Downloading update from http://api.muffingroup.com/theme/download.php?code…
Unpacking the update…
Installing the latest version…
Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Disabling Maintenance mode…