Permission problem
Hi,
I got a problem regarding the revo slider. I get an "ajax parser error" when trying to delete a slider. Single slides within the slider can be deleted. I also can rename the slider. The error page that is shown within the revo slider plugin, tells me that there might be a permission problem. I checked that, but all folders have a 775 permission and all files 664 permission.
Till now I reinstalled the slider to fix it, but that does not work.
Can you tell me how to manually delete a slider ? Probably this will fix the problem.
Best regards
Jörg
I got a problem regarding the revo slider. I get an "ajax parser error" when trying to delete a slider. Single slides within the slider can be deleted. I also can rename the slider. The error page that is shown within the revo slider plugin, tells me that there might be a permission problem. I checked that, but all folders have a 775 permission and all files 664 permission.
Till now I reinstalled the slider to fix it, but that does not work.
Can you tell me how to manually delete a slider ? Probably this will fix the problem.
Best regards
Jörg
Comments
first time we see something like that to be honest. Hope removing slider will help you. Revolution Slider can be removed from /plugins/ folder on FTP or from "Plugins" section under main dashboard section.
Thanks!
thanks for you quick answer. But as I explained I already removed and reinstalled the complete revo slider. That does not work because that only removes the plugin, not the sliders I made. I seems that they are stored seperately in another folder. I just want to delete the slider I made.
Is it possible for you to escalate this problem to developers ? I bought the revo slider with betheme, so I have no support from codecanyon ..
Best regards
Jörg
I followed your adwise and made a clean test instance to check that. I deactivated all plugins except the revolution slider. But althougth I followed your recommendations I get the same error. For me it seems to be a general problem. If you like to have a look on it, I'll send you the login credentials.
Best regards
Jörg Adams