WooCommerce sidebar appears only in one language

ishairo · December 2018

Hi,

I use BeTheme+WooCommerce+WPML to run a bilingual shop.
I set it up so that shop pages will show the WooCommerce-sidebar. However, the sidebar is only on one language to be seen.
See here:
English: https://enerprof.de/product-category/batteries/power-banks/

German (sidebar is gone): https://enerprof.de/produkt-kategorie/akkus/powerbanks/?lang=de

Not sure if it's a WPML, WooCommerce or Theme issue, but I hope you could give me directions on how to solve it.

Cheers
Ishai

Bryan · December 2018

Hey,

since this is a WPML and WooCommerce issue, we suggest using the WPML support which you get with buying the plugin. They will know best what is the issue between plugins.

The support is here: https://wpml.org/forums/forum/english-support/

thanks

ishairo · January 2019

Hi,

after a long investigation with WPML support, there is apparently an issue with the theme, that might be related to the this problem.

Please see here: https://wpml.org/forums/topic/sidebar-appears-only-in-one-language/page/2/#post-3112528

Cheers
Ishai

Bryan · January 2019

Ok but tell me one thing. The normal way to use WPML and woocommerce is that you have to use the plugin|woocommerce sidebar that is generated automatically and then insert widgets inside it.

You use the same sidebar for all languages but choose which widgets show on each language:

http://prntscr.com/md7shf

ishairo · January 2019

Not sure what am I supposed to tel you... Was that a question or a statement?
I use different plugins on the plugin|woocommerce sidebar, some are for all languages (like "Cart" or price filter), and some are for certain languages only (used for special announcements etc.). I don't know what's the "normal" way to use this sidebar, but these are quite standard.

Anyway, the plugin|woocommerce sidebar is completely gone on all shop-pages (single products, product categories, cart checkout etc.) - it doesn't appear empty or with missing plugins, so I am not sure how the way I use the plugins is related.

Thanks
Ishai

Bryan · January 2019

When you install betheme + woocommerce + wpml then you have the option to select each widget to appear in different languages. All of them should be inserted inside the 'plugin|woocommerce' sidebar.

Like I showed you in the screenshot.

You should also try using this plugin which connects WPML with woocommerce:

https://wordpress.org/plugins/woocommerce-multilingual/

cheers

ishairo · January 2019

I'm sorry, but how is that relevant to the issue I've posted?
The 'plugin|woocommerce' sidebar is already set up this way.
I also already use WooCommerce Multilingual.
Please refer to the issue that the WPML-Support found in the theme:

"
Anyhow, We inspected CSS of this page and saw that nothing is
appearing after ‘.four-columns – sidebar’ line. So, I suspect that’s
some condition that doesn’t work on the secondary language.

I took a bit deeper look and found out that this in wp-content/themes/betheme/functions/theme-woocommerce.php:91

1	`$layout` `= get_post_meta( mfn_ID(),` `'mfn-post-layout', true);`

and the following condition which fails on the line 104:

1	`}` `elseif( is_active_sidebar(` `'shop'` `) &&` `$layout` `!=` `'no-sidebar'` `){`

We suspect that’s a setting somewhere in the theme where the Sidebar set to Yes.

Bryan · January 2019

Hey,

Please send us WordPress dashboard and FTP access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

ishairo · January 2019

Thanks, I appreciate it.
I sent you all the details.

Bryan · January 2019

We are logged in and trying to figure out this issue but there is a problem.

We turned off w3 total cache plugin but it is still active ( you can see notes in the footer of your website)

This must mean cache is also enabled on your server. Please contact your hosting provider and disable the cache. Otherwise we cannot continue our work.

thanks

ishairo · January 2019

It's self hosted...
OK, sorry, I've switched off caching

Bryan · February 2019

After disabling your server cache everything works. Please do not use server side cache and a cache plugin when still developing the website.

https://pasteboard.co/HZ9b5Cq.png
https://pasteboard.co/HZ9b1uA.png

ishairo · February 2019

Hi, thank you. Looks good!
What exactly did you do to fix it? I now need to implement it on the production.
Cheers

Bryan · February 2019

Nothing, it fixed itself while you disabled cache.

cheers

ishairo · February 2019

Strange. It didn't work on the production...

Pablo · February 2019

Is there anything else I can help you with?

Greetings

WooCommerce sidebar appears only in one language

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