WooCommerce sidebar appears only in one language

Comments

• Bryan

  December 2018

  Hey,

  since this is a WPML [Links visible only for registered users] and WooCommerce issue, we suggest using the WPML support which you get with buying the plugin. They will know best what is the issue between plugins.
  

  The support is here: [Links visible only for registered users]

  thanks
  

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• ishairo

  January 2019

  Hi,
  

  
  

  after a long investigation with WPML support, there is apparently an issue with the theme, that might be related to the this problem.
  
  Please see here: [Links visible only for registered users]

  
  

  Cheers
  Ishai
  
• Bryan

  January 2019

  Ok but tell me one thing. The normal way to use WPML and woocommerce is that you have to use the plugin|woocommerce sidebar that is generated automatically and then insert widgets inside it.

  You use the same sidebar for all languages but choose which widgets show on each language:

  [Links visible only for registered users]

  
  

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• ishairo

  January 2019

  Not sure what am I supposed to tel you... Was that a question or a statement?
  I use different plugins on the plugin|woocommerce sidebar, some are for all languages (like "Cart" or price filter), and some are for certain languages only (used for special announcements etc.). I don't know what's the "normal" way to use this sidebar, but these are quite standard.
  
  Anyway, the plugin|woocommerce sidebar is completely gone on all shop-pages (single products, product categories, cart checkout etc.) - it doesn't appear empty or with missing plugins, so I am not sure how the way I use the plugins is related.
  
  Thanks
  Ishai
  
• Bryan

  January 2019

  When you install betheme + woocommerce + wpml then you have the option to select each widget to appear in different languages. All of them should be inserted inside the 'plugin|woocommerce' sidebar.

  Like I showed you in the screenshot.
  

  
  

  You should also try using this plugin which connects WPML with woocommerce:

  [Links visible only for registered users]

  
  

  cheers
  

  
  

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• ishairo

  January 2019

  I'm sorry, but how is that relevant to the issue I've posted?
  The 'plugin|woocommerce' sidebar is already set up this way.
  I also already use WooCommerce Multilingual.
  Please refer to the issue that the WPML-Support found in the theme:
  
  

  "
  Anyhow, We inspected CSS of this page and saw that nothing is
  appearing after ‘.four-columns – sidebar’ line. So, I suspect that’s
  some condition that doesn’t work on the secondary language.

  I took a bit deeper look and found out that this in wp-content/themes/betheme/functions/theme-woocommerce.php:91

  
  

  1	$layout = get_post_meta( mfn_ID(), 'mfn-post-layout', true);

  
  

  and the following condition which fails on the line 104:

  
  

  1	} elseif( is_active_sidebar( 'shop' ) && $layout != 'no-sidebar' ){

  
  

  
  
  We suspect that’s a setting somewhere in the theme where the Sidebar set to Yes.
• Bryan

  January 2019

  Hey,
  
  Please send us WordPress dashboard and FTP access privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion.
  
  Thanks

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• ishairo

  January 2019

  Thanks, I appreciate it.
  I sent you all the details.
  
• Bryan

  January 2019

  We are logged in and trying to figure out this issue but there is a problem.

  We turned off w3 total cache plugin but it is still active ( you can see notes in the footer of your website)

  This must mean cache is also enabled on your server. Please contact your hosting provider and disable the cache. Otherwise we cannot continue our work.

  thanks
  

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• ishairo

  January 2019

  It's self hosted...
  OK, sorry, I've switched off caching
  
• Bryan

  February 2019 edited February 2019

  After disabling your server cache everything works. Please do not use server side cache and a cache plugin when still developing the website.
  

  
  

  [Links visible only for registered users]
  [Links visible only for registered users]
  

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• ishairo

  February 2019

  Hi, thank you. Looks good!
  What exactly did you do to fix it? I now need to implement it on the production.
  Cheers
  
  
• Bryan

  February 2019

  Nothing, it fixed itself while you disabled cache.

  cheers
  

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• ishairo

  February 2019

  Strange. It didn't work on the production...
  
• Pablo

  February 2019

  Is there anything else I can help you with?

  Greetings
  

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