Unable to Install Pre-built website

Comments

• Pablo

  March 2019

  Hi,

  Is your PHP Version 7 or higher?

  Also, is your WP up to date?

  Thanks
  

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• Zulff94

  March 2019

  Hi.
  
  My PHP version is 5.6.
  WP is 5.1.
  
  Do I need to upgrade my PHP version?
• Pablo

  March 2019

  Yes, please contact your hosting provider and ask him about increasing your php version to 7.0 or higher.

  Thanks
  

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• Zulff94

  March 2019

  I have tried to upgrade the php version to 7.1.
  
  However, when I go to my wordpress site, there is fatal error regarding deprecated functions. (mysql_connect)
  
• Zulff94

  March 2019

  Update : I have upgraded my php version to 7.1 successfully.
  

  
  

  However, still same issue. I cannot install pre-built website! Please help

  
  
• Pablo

  March 2019

  Can you reinstall the WordPress and the BeTheme?

  After that everything will be okay.

  Thanks
  

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• Zulff94

  March 2019

  Hi Pablo.
  
  I have done few changes in the server configurations by the hosting provider.
  
  Now im getting cURL error 6: Could not resolve host: api.muffingroup.com error when tring to install the theme.

  
  

  Now waiting response from the hosting provider. Thanks!
• Pablo

  March 2019

  Let me know what he told you.

  Waiting for your response.

  Greetings
  

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• Zulff94

  March 2019

  Yes!
  Finally able to install the pre-built website.
  
  However, now im seeing double links at the header menu.

  
  

  Home Home Studio Studio Our Toys Our Toys

  
  

  How can I fix this?
• Bryan

  March 2019

  This is because you are installing pre-built websites without removing them first.

  Just go to appaerance>menus and edit the menu.

  thanks
  

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• Zulff94

  March 2019

  Got it.
  Thank you.
• simonSveva

  March 2019

  Hi, I have the same problem.

  My php is 7.1, Wordpress is updated. When I try to upload a pre-built site, Wordpress just takes some pictures from the theme and stops to upload the whole theme. 

  I can't understand why
• Pablo

  March 2019

  simonSveva
  

  Does this happen when all of the plugins are disabled?

  Also, is the BeTheme up to date?

  Thanks
  

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• ajithmj

  March 2019

  Hai,

  
  

   Even I have the same problem, before installing my theme I have updated my PHP version to 7.0, then I tried to install the prebuilt website even thoughI'm getting a fatal error,

   how to slove it ?
• Pablo

  March 2019

  ajithmj
  

  Can you send a link to the screenshot of that error message?

  Thanks
  

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• gpalacios

  April 2019 edited April 2019

  Hi Be Theme support

  
  

  I bought the Be theme ... The demo does not work correctly 

  
  

  How can you help Me?

  
  

  
  

  Thanks

  gpalacios
• Pablo

  April 2019

  gpalacios
  

  Can you explain your issue greater?

  Is there any error message?

  Thanks
  

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