Need to de-register and re-register license

Comments

• Pablo

  April 2019

  Hello!
  If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  
  There you will find instructions and a link to our license tool.

  
  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• newskywebsites

  April 2019

  I followed the link to de-register the theme at snellersnowsystems.com and it appeared to work, but I still can't get the theme to update on snellersg.com. I even tried de-registering and re-registering the theme there in the WP dash again...

  
  

  Please help, their slider is broken.
• newskywebsites

  April 2019

  Still getting this error when I try to update theme: 
  An error occurred while updating Betheme: The package could not be installed. The package contains no files.
• Bryan

  April 2019

  Please try to update the theme 2-3 times. This sometimes happens just after you register again.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• newskywebsites

  April 2019

  I've probably tried it 20 times over several days. No luck... Can you think of other ideas??

  
  

  Thank you,
  Dawn
• Pablo

  April 2019

  Did you disable all of the plugins before doing it?

  Remember to clear the cache of the browser after disabling all of the plugins
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• newskywebsites

  April 2019

  wow, that did the trick. so strange. Thanks for your help!!
• Pablo

  April 2019

  Glad to hear that
  

  If you have some other questions, feel free to ask.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next