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Layer Slider/Slider Revolution wont install while setting up theme.

michaelcookdesignmichaelcookdesign
in General info & installation
Hello

Im trying to install your Be Theme but Layer Slider and Slider Revolution wont install. It keeps coming up with these errors.

Layer Slider "Could not copy file. LayerSlider/static/codemirror/mode/sql/index.php"
Slider Revolution "Could not copy file. revslider/admin/assets/js/codemirror/util/closetag.js"

How can I fix please?

Comments

  • PabloPablo
    Hi,
    How did you try to install the theme?
    Via the FTP or Wordpress?

    Can you show me whole error message on the screenshot?
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kevin_vugtskevin_vugts
    @pablo mine doesn't work either unfortunately:

    I am getting several errors. Same like @michealcookdesign has


  • kevin_vugtskevin_vugts
    edited May 2019
    @Pablo

    I am also getting this error:

    Cannot copy file revslider/public/assets/assets/svg/busy-icons-svg/exchange.svg

    Image here (in dutch)

    image
  • kevin_vugtskevin_vugts
    Mine works now, had to set full permissions on the www root / public html
  • PabloPablo
    It looks like it's the problem with your hosting provider.
    Probably, you're missing some permissions to save files which comes from our api.

    Please contact your hosting provider and ask him about some logs, he should recognize the problem and solve it.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kevin_vugtskevin_vugts
    @Pablo

    I have a different issue now.
    When trying to edit a page i am receiving an error about:

    There are trchnical isaues with your website. Please check your admin / email for further instruxtions.
  • kevin_vugtskevin_vugts
    @Pablo

    When activating wp bakery i am receiving the issue
  • PabloPablo
    Does your WPBakery works fine?
    This "There are technical issues(...)" is new feature of wordpress when plugin or theme causes a fatal error on your site.
    Please get into your email and send us the error details.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kevin_vugtskevin_vugts
    No wp bakery does not work. I am not able to edit an page. Does are all the details i can give you
  • BryanBryan
    This looks like the fiels cannot be copied but it does not have anything to do with the theme itself.
    BeTheme does not control the installation and activation of the Wordpress plugins.
    Please ask your hosting provider why those files cannot be copied. There could be some hosting restriction for SVG files, or just permission settings.

    Please also make sure that your PHP version is updated, at least version 7.0
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kevin_vugtskevin_vugts
    That's strange since I have different themes on other domains. Same hosting. That work perfectly with wp bakery. It's definitely in the theme.
  • BryanBryan
    Hey,

    Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!
    Please attach a link to this forum discussion.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kevin_vugtskevin_vugts
    We will do that later. Keep this thread open. I will come back in 1 week.
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