"Forbidden" after change

GBNFulda · May 2019

webserver: www.foncloud.net

Dear muffin Team.

When I modify and save an Portfolio item ore the theme options (ex. Copyright), I get this 403 error:

***********

Forbidden

You do not have permission to access this document.

Web Server at foncloud.net

*******

Our Portfolio you find heare: https://www.foncloud.net/endgeraete

Pablo · May 2019

Hi,

Please contact your hosting provider and ask him about some logs.

He should recognize the problem. solve it and told you what can be the problem.

It looks like the problem is related to missing permissions (probably for writing)

Thanks

GBNFulda · June 2019

we host the website ourselves

we use as hosting software plesk

i checked the permissions manual too. But i cant find a wrong permission.

in plesk you can check the folder rights

everything looks good.

here you can see the access.log file

do you need any other logfiles?

Bryan · June 2019

The issue you are describing us is not at all theme related. We support the theme only here. We do not have the power or knowledge on how to configure your hosting. This is the users responsibility.

thanks

"Forbidden" after change

Forbidden

Comments