No saving possible! Downloads .php file instead of saving the settings.

dominikzimmermann · July 2019

Hey guys.

Just experienced the following problem.

I wanted to change the settings in the theme options. If I click on "Save Changes" WP downloads a options.php file. No saving possible.

Did you ever experience this?

Updating to the latest WP version didn´t help.

I´m using BeTheme Version: 20.9.6

This is the website: https://www.fresh-meals.de/

Thanks for your quick help!

D

Pablo · July 2019

Hi,

Please update the BeTheme to the latest version.

Also, check if your PHP Version is 7 or higher.

Thanks

dominikzimmermann · July 2019

Hey Pablo... thx for reply.

PHP is 7.2.

Theme Update via WP is not possible.

I get this notification: WP-Notification

dominikzimmermann · July 2019

It says package could not be installed. Package does not contain files.

Pablo · July 2019

This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

No saving possible! Downloads .php file instead of saving the settings.

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