Visual Issue

ambitdigitalservices · May 2019

Hi There,

I can't seem to get one of my columns in the BeTheme Company 3 Template to align with the others. If you go to the site https://senecalpr.com you will see that there is a ghost extension on the third column titled Multi-Platform Writing.

ambitdigitalservices · May 2019

Okay I can make the first issue go away by making the image smaller, but now no matter how large a file I use, I cannot get the silhouette image to be as large as the others.

ambitdigitalservices · May 2019

The backend of the clients page doesn't show anything other than boxes with a divider column and a heading and description column so I can't edit anything that shows up in the portfolio section. I can edit some stuff on the individual portfolio item pages, but not the page as a whole. https://senecalpr.com/clients/

Bryan · May 2019

Hello,

can you show us on screenshots what do you exactly mean? We are not sure what is it that you want to do.

The clients page is set as a protfolio page, so the page would be loading those boxes as the portfolio.

You can change settins in theme options.

thanks

ambitdigitalservices · May 2019

https://senecalpr.com/wp-admin/post.php?post=11&action=edit

Hi Bryan,

Here's a link to the page. I've emailed you guys a user name and password for the site privately in your messages.

Any ideas on the size of the third image in the columns on the homepage?

Pablo · May 2019

We didn't get any message from you yet.

Please check your mail inbox for our response, look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.

Thanks

ambitdigitalservices · May 2019

Sent it May 16. And again just now. Also, how do I enlarge icons? They way you've got the backend set up for this theme has all of the content shortcode in a box so instead of being able to regularly add things like an icon, I have to add the code. The user documentation shows the code for adding an icon, but now how to make it bigger.

[icon type="icon-lamp"]

[divider height="40"]

<h4 style="color: #fff;">Destination PR</h4>

[divider height="10"]

<p style="color: #dde1e2;">Ut ultricies imperdiet sodales. Aliquam fringilla aliquam ex sit amet elementum. </p>

[divider height="10"]

[image src="https://senecalpr.com/wp-content/uploads/2018/06/home_company3_pic4.png"]

[icon type="icon-lamp"]

ambitdigitalservices · May 2019

Can you also tell me how to make those columns on the homepage restricted to the same height?

ambitdigitalservices · May 2019

Is there a way to make it so that the portfolio items only show up on the press page and not also on the clients page? I cloned one of those pages to make the other but now I can't get rid of the portfolio items.

ambitdigitalservices · May 2019

Thanks!

ambitdigitalservices · May 2019

https://senecalpr.com/clients/

Pablo · May 2019

Still waiting for login credentials, but let me answer your another questions.

1) The icon size can be increased only with the Custom CSSes.

2) You're talking about the "Equal Height of Wraps"

The equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to:
1. Edit your page, and go to the muffin builder. Edit a section and under the advanced>style select 'equal height of wraps'. See screens:
http://prntscr.com/f40hvn
http://prntscr.com/f40kh0
2. Now edit each wrap in that section and set the desired vertical align(top, middle or bottom). See screens:
http://prntscr.com/f40kvr
http://prntscr.com/f40lhl

3) Check in Theme Options > Blog, Portfolio & Shop > Portfolio and check if you didn't assigned that page as a main page of portfolio.

Also, check in the Muffin Builder if you didn't insert a portfolio item there.

Thanks

ambitdigitalservices · May 2019

Okay. I will try that for the box heights. How am I supposed to be sending credential access? I've been sending it through the PM function.

https://forum.muffingroup.com/betheme/messages/all

Thanks!

Pablo · May 2019

Please send us WordPress dashboard access privately thru the contact
form which is on the right side at
http://themeforest.net/user/muffingroup#contact and we will check what
might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

ambitdigitalservices · May 2019

Done. Thanks!

Pablo · May 2019

Please provide full-admin rights to that account.

Right now, we cannot do a lot of things.

Also, can you tell us once more, what is the problem?

I was on the "Clients" page (even on backend) and I do not see any problems with it.

Thanks

Pablo · May 2019

Sorry, but I do not see the problem.

I cloned your clients page and I was able to change titles and add new items.

Please explain your problem greater.

Thanks

ambitdigitalservices · June 2019

Did you get my message and list of everything that I need help with in the direct message I sent to you weeks ago? I gave you full admin access. I'm still needing help with the custom code for making the client logos larger and the other things I mentioned. I listed all of the things in that direct message. Please let me know if I need to send it a third time. Thanks!

Pablo · June 2019

Sorry, but I do not get any list of 'everything' on the mail.

I got only the login and password to your page.

That's why I asked you about the problem, because I cloned your clients page and I was able to change titles and add new items as you asked on the beginning of the problem.

About increasing icons, you can do it with the simple css, but I'm not sure if this is the problem.

Please explain your problems once more, it will make the problem resolved faster and it will be easy for me to understand what you want to achieve.

Sorry about the problem once more.

Thanks

ambitdigitalservices · July 2019

Hi Pablo,

I sent you login credentials again. Right now I'm just trying to make the icons on the homepage larger. You should see the long list of messages including this latest credential access. I think I've given it to you three times now. Can you give me the CSS to make the icons larger?

Pablo · July 2019

Okay, thank you for clarifying the problem.

I'll reach you when your credentials will arrive to our inbox.

Thanks

ambitdigitalservices · July 2019

I've sent login credentials to both the email inbox accessed on this page from the upper left corner under the new discussion bar as well as through this page: https://themeforest.net/user/muffingroup#contact. I've been trying to address this issue with you since May. Please acknowledge.

Pablo · July 2019

Sorry, but these login credentials you provided are not working.

But, let customize it here, as I know what I have to do for you it's really helpful.

So, as I can see, you created these boxes with suitcase icon in column item, it makes it really easier.

So, if you provided the icon with html code <i class="icon-suitcase"></i>, you can increase the size of it with custom inlined css code.

How? Just provide the style and parameter.

In this example it should look like that:

It should help you.

Thanks

Pablo · July 2019

Okay, we got your questions now.

1) I do not understand.

You have a lot of items in the Muffin Builder at the "Clients" page and it's normal behavior that they are on the top of the content.

2) It's hard-coded in the theme code.

It cannot be easily changed, you would have to edit theme fles to achieve that.

But we do not help in this kind of customizations.

3) This tip I sent you before is working.

Take a look here:

https://senecalpr.com/iconstest/

Thanks

ambitdigitalservices · July 2019

Are you saying you can't change that portfolio ("Clients in the News") section cannot be removed from the bottom of the Clients page?

ambitdigitalservices · July 2019

Also, I asked you if there are other icons to work with other than what you show in the user manual and you did not answer that question.

Pablo · July 2019

1) You turned on the "Portfolio" template, I changed it and it works fine.

http://prntscr.com/oci7zl

I through that you wanted to have that portoflio item at the top.

2) These icons mentioned on splash page are all of the available icons:

https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons

Thanks

ambitdigitalservices · July 2019

And what about the fourth box column on the home page? Sorry, but you did not answer that question at all. The words "destination development" should be centered in the box, but they are extending outside of it.

Pablo · July 2019

They are centered already, but they does not have space to fit in there, you applied a lot of padding there so you could decrease it a little bit.

After that, everything will be okay.

Thanks

Visual Issue

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