Adding muffins element create problem in section

When I am adding new Row in muffin builder and then adding elements which are provided it creates problem and it do not allow me to give background color and the other class to add in it and it remove element from above row too. So lease let me give solution. 

Website URL is https://www.communicators.com/  

Please test the section at the bottom in Home Page. https://prnt.sc/odx1um
The actual Text in the Section is https://prnt.sc/odx20s
We are unable to give Bgcolor to element. 

So please provide us Support ASAP as website is live.
 

Comments

  • Hi,


    Please provide us with your hosting environment settings, to do that please follow these steps:
    1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
    2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
    3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
    Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

    Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

    Thanks
  • Hi 
    Please fins the Hosting Environment Settings  https://prnt.sc/of34r1

    I think its not an issue with hosting if i move the section above to anotehr section it allow me to change the background color but at bottom any section I do that not allow to give bg color. Also element automatically remove the class form the element if i set in that.
  • Hi,
    Please ask your hosting provider about increasing your PHP_Max_Input_Vars to the 5000 value.
    After that, everything will be working fine.
    Thanks
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