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Bugenz · July 2019

Dear,

We have downloaded the pre-build website Design-3. We just started by edithing the contact part, but the menu doesn't work any more. We also tried to ad the word contact into the builder. But every time when we published the page, in the offer part the word gone. We also deleted the installation and made a re-installation.

Are we doing something wrong?

Regards,

Jim

Bugenz · July 2019

The url: websitebugenz.bugenzdemo.nl

Bryan · July 2019

Hello Jim,

do you mean that when you save the page, elements that are on the end of the builder start to dissapear?

What is exactly going on.

thanks

Bugenz · July 2019

Hi Bryan,

That is also a problem. When I am changing something and save the page. Things dissapear. Also when I am want to add a block to the page and add to MENU. It does not work. Everytime the MENU item in the block for the one-page dissapears.

Bryan · July 2019

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

Bugenz · July 2019

https://snag.gy/wKaMPb.jpg

Pablo · July 2019

The problem is related to the not enough "Max Input Vars" value.

Please contact your hosting provider and ask him about increasing that value to min 5000.

After that, everything will be working fine.

Thanks

Bugenz · July 2019

Ok I increased it to 6000
But no i am not able to pusblish the page. It is saving but nog publishing.
Uploading media is possible, but nog publishing pages.

Pablo · July 2019

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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