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cURL error 28: Operation timed out

crazygodcrazygod
in General info & installation
Layer Slider,Slider Revolution,WPBakery Page Builder the three plugins can not installed.  ALways cURL error 28. Tried many times.
How to solve it.

Comments

  • crazygodcrazygod
     cURL error 28: Operation timed out after 300000 milliseconds with 48586 out of -1 bytes received . crazy. tried everything ,can not download the three plugins. Help.
  • BryanBryan
    Hi,
    You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message.
    Please read these related links:
    [Links visible only for registered users]

    [Links visible only for registered users]

    [Links visible only for registered users]

    [Links visible only for registered users]

    This is not a new issue, a lot of users have this problem and it always gets fixed with the help on the hosting provider. We assure that the problem is not on our side.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • crazygodcrazygod
    I disagree your point.  
     I can visit your theme, order theme,pay the them, install wordpress,install theme, but can not install plugin,pre-sites. 

    That means your files located unusally like others can not access. You should fix the files on normal sites or send me the zip files.




  • PabloPablo
    This is not a new issue, a lot of users have this problem and it always
    gets fixed with the help on the hosting provider. We assure that the
    problem is not on our side.
    Contact your hosting provider and ask him about some logs, he is the only one who can fix it.
    Our hands are tied in that case.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • crazygodcrazygod
    Hi, Im in China and contacted the larggest cloud service provider aliyun cloud. They said your link can not access in China.

    You should provide CDN or other links can continue install the plugins and pre-sites. Or provide the offline zip files.

    If you do nothing ,I want to know how to get my money back. The theme can not use at all.
  • PabloPablo
    Sorry, but we cannot provide the plugins files and pre-built websites in zip.
    All what we can suggest now is changing the hosting provider if he is not able to solve that problem.


    All informations about refunds have to be sent privately thru the contact form which is on
    the right side at [Links visible only for registered users]

    Notice!
    Please attach a link to this forum discussion, leave the note about the refund in the message too.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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