WPBakery Page Builder installation failed

Comments

• summitbp

  July 2019

  I tried your response in other discussion but still not working....
  
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  Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  
  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
  
  After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled. 
  

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  Also tried to deactivate the licence and then reactivate it but still not working either.

  
  https://forum.muffingroup.com/betheme/discussion/48159/can-t-update-plugins-layerslider-wp-and-wpbakery-page-builder/p1 

  
  

  https://forum.muffingroup.com/betheme/discussion/48544/can-t-update-wpbakery#latest
  
• Pablo

  July 2019

  Hello,

  Please connect through the FTP to your server and get into the plugins folder of 'wp-content' folder.

  Remove the "js_composer" folder and then, try to install your plugin once more.

  
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• summitbp

  July 2019

  Hi Pablo,

  
  

  It works! Thank you very much!

  
  

  Cat