Update package not available - Layer Slider

markxkr · October 2019

Hi

Just trying to update theme plugins. All updated OK except Layer Slider which says package is unavailable.

WordPress version: 5.2.4

Theme version: 21.4.1

Layer Slider updating from: v6.8.4 -> 6.9.2

Installing via BeTheme Install Plugins option

Can you help?

Thx

Pablo · October 2019

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

markxkr · October 2019

Thanks, it was that, theme was still activated on dev site after moving to live. Now deactivated and will carry out the process to disable all & update theme plugins.

Thanks

Update package not available - Layer Slider

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