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Responsive Iphone

I have a problem,
my page works fine, on desktop, on phones with android, but it doesn't work well with iphone phones,
the page loads and then the following message appears,

clear cache, clear history, (factory mode) and error persists, 
installing the wptouch plugin, but there is a compatibility error
“The Visual Composer plugin is not compatible with WPtouch. Some features may not function properly. Check out this support article for more information.”.

could you please guide me on what the error is and how to solve



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