An error occurred while updating Betheme: The package could not be installed. The package contains n

Comments

• Pablo

  October 2019

  Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  
  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
  
  After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
  

  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• rlundqvist

  October 2019

  This happened to me today as well. I deregistered using the BeTheme tool, went back to Wordpress and my code is still attached to the live site (the right one). I tried to then update and it still didn't work.

  
  

  If I deregister the Theme through Wordpress and connect it again, will my entire site's look and feel have to be rebuilt? 
• rlundqvist

  October 2019

  I think the code was connected to the temporary site and we went live this week.
• Pablo

  October 2019

  rlundqvist
  

  Please send us WordPress dashboard access and your license key privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.
  
  Notice!
  Please attach a link to this forum discussion.
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next