Hi, I'm trying to help a client. Have purchased Betheme in their name and can not get into support forum on their behalf. it keeps saying username is invalid. i am having major issues with the site. it is relationshipdoctor.com.au. It is not accepting updates on pages. Occasional on gets through. I really need to talk to someone about this.
I'm recommending this theme all the time and have 2 new sites I'm doing using Betheme. Hope you can help with this.
Sharon
Comments
the right side at [Links visible only for registered users]
1) Go to the Wordpress > Tools > Site Health [Links visible only for registered users]
2) Click at the “Info” on the top of the page and open the “Server” tab [Links visible only for registered users]
3) Take a screenshot of the content inside that ‘Server’ tab [Links visible only for registered users]
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.