I have two similar sites; https://sukicbdmassage.com.au and https://yukisydneymassage.com.au, and both have lost the functionality of the Image Gallery that should come up when selecting the page for any of the masseuses. This is after having worked fine for several months.
I have disabled all the plugins on the Suki site to no avail.
The licencing is presumably fine as the updates proceed without issue, and I have the latest issue in place.
I've now disabled all plugins again and problem persists.
I've noted that I have some pages with Image object, some with Image Gallery. It's the Image Gallery that is not working.
I found that the images that HAD been in the Image Gallery where no longer there, but after adding them, they still did not appear. When however I add the same image in an Iimage Object, it is ok. Refer to page Tina for example.
Note that there is a stuff-up between the page names and the girl image names. I'll fix that later.
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice! Please attach a link to this forum discussion.
So, after investigation we know, that the problem is not on the wordpress or betheme side.
You should contact your hosting provider and ask him about the logs and investigate the problem, because even on default (twentytwenty) theme images which are uploaded are getting lost (they are not uploaded properly).
We think, that server configuration is not correct.
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Comments
have created a new page: https://sukicbdmassage.com.au/test and same
result with the image gallery, but individual 'images' do show.
What do we do next?
I found that the images that HAD been in the Image Gallery where no longer there, but after adding them, they still did not appear. When however I add the same image in an Iimage Object, it is ok. Refer to page Tina for example.
Note that there is a stuff-up between the page names and the girl image names. I'll fix that later.
form which is on the right side at
http://themeforest.net/user/muffingroup#contact and we will check what
might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
M