Content not getting updated! | BeTheme Template.

mashyakhi · December 2019

Hello There,

I'm trying to update the page content via Muffin Builder, every time i update the content nothing really gets updated whether i add a new section, edit the fancy title or the content itself !

Could you please assist me fixing this issue?

Kind Regards,

mashyakhi · December 2019

i've checked the layout options below the element builder and the option was "OFF".

i tuned it on and was able to see the updated content but the only element was updated not the content itself.

https://imgur.com/olnRc8g

does anyone else facing the same issue?

Pablo · December 2019

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

mashyakhi · December 2019

Hi,

Thank you for your response.

please check the screenshot

Pablo · December 2019

Can you disable all of the plugins, clear the cache of the browser and check, if the content start updating?

I think, that the problem is related to the holding cache or plugins conflict.

Also, please send us a link to your website.

Thanks

mashyakhi · December 2019

i will do that and get back to you.

Thanks for the follow-up .

Content not getting updated! | BeTheme Template.

Comments