Content not getting updated! | BeTheme Template.

Comments

• mashyakhi

  December 2019

  i've checked the layout options below the element builder and the option was "OFF".

  i tuned it on and was able to see the updated content but the only element was updated not the content itself.

  
  

  [Links visible only for registered users]
  

  
  

  does anyone else facing the same issue?

  
  

  
  
• Pablo

  December 2019

  Hi,
  
  
  Please provide us with your hosting environment settings, to do that please follow these steps:
  1) Go to the Wordpress > Tools > Site Health [Links visible only for registered users]
  2) Click at the “Info” on the top of the page and open the “Server” tab [Links visible only for registered users]
  3) Take a screenshot of the content inside that ‘Server’ tab [Links visible only for registered users]
  Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
  
  Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

  
  
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• mashyakhi

  December 2019

  Hi,

  
  

  Thank you for your response.

  
  

  please check the screenshot 

  
• Pablo

  December 2019

  Can you disable all of the plugins, clear the cache of the browser and check, if the content start updating?

  I think, that the problem is related to the holding cache or plugins conflict.

  
  

  Also, please send us a link to your website.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• mashyakhi

  December 2019

  i will do that and get back to you.

  
  

  Thanks for the follow-up .