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Unable to access Pre-built website page

MandyChoongMandyChoong
in Theme support
Hi, why am I denied access to Betheme's pre-built websites page? 
It says "Sorry, you are not allowed to access this page."

Comments

  • PabloPablo
    Hello,
    Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.
    Thanks
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  • MandyChoongMandyChoong
    Hi Pablo, 

    I have done as you told, but problem persists.
  • PabloPablo
    Please check, if you didn't disable the pre-built option in the Theme Options > Global > Advanced
    I cannot upload the image because of some problem with the server, but you will find it as near "Theme Functions" sections

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • MandyChoongMandyChoong
    Oh my gowd! I really did disable the option. Sorry for trouble, it was my mistake. And Thank you Pablo.
  • MandyChoongMandyChoong
    A few more question Pablo, 

    I have been using Betheme's Default design, I wanted to update the theme into a new pre-built design, Mechanic 5. Do I really need to use WP Database Reset to reset all data? Does it erases all my current page in the builder?

    Thanks. 
  • PabloPablo
    It's necesary to use it because if you will import the demo with actual content it will overwrite your theme options and download new pages into your website.

    And yes, it will remove your content from the builder.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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