If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled. thanks
I have another problem and it is on a BLOGpage where I have all CATEGORIES i the top. When you click on GÄVLE, for example, the objects are not loaded. You have to click on load more first. This is also the case at SANDVIKEN. The address is https://foretagslokaler.nu/vara-fastigheter/ What could be the problem? Can you help me with this pleace.
ok that's what it depends on. I had help from another company and they did some things locally and probably got a copy of the license key in the process. But I'll ask them to remove it.
Thanks so much, but if you can answer the question above as well, thank you
I was trying to update Betheme on another website and it didn't work on that one either.
It says: An error occurred while updating Betheme: The package could not be installed. The package contains no files. What is it that is wrong!!! Why can I not update Betheme on my websites??? I have paid for several licenses and it is not double anywhere! I can't keep on reinstalling every plugins every time I update Betheme. Why can't I update? Please help me with this!
Is it bacause while I was buliding the paige it was on an aliasdomain utveckling1.piik.se and now when the web is ready, I have taken away utveckling1 from the domain, now it is only piik.se
Can you please help me with this.How will I get around this problem??
hi, I only de-registered and now i will check my purchase license and {"error":"No registered licenses for this purchase code and username"} What can i do??
That's exactly what I'm afraid of something to happen after I do this when it's on a customer's web that is live. Can you guarantee that just unregistering and registering again will work?
Deregistering won't remove you anything from the theme options or the content.
Please do what I told you few answers earlier, deregister and register it once more and then try before updating your theme/plugins to disable all of the plugins and clear the cache.
If this won't help you, we'll ask you for your dashboard access for your website.
Comments
Hi!
In swedish it says:
”An error occurred while updating Betheme:
The package could not be installed. The package contains no files.”
How do I uppload at screenshot?
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks
What is it that is wrong!!! Why can I not update Betheme on my websites??? I have paid for several licenses and it is not double anywhere! I can't keep on reinstalling every plugins every time I update Betheme. Why can't I update? Please help me with this!
Can you guarantee that just unregistering and registering again will work?
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Should I insted directly klick on Deregister? What happens then, where do i register again?
https://wordpress.org/plugins/duplicator/