Visual Composer not installing "empty folder"
Hi there and thanks for the best theme out there!!
I have used the BeTheme for many clients and it always works great. I have encountered the first issue and I am not sure where the problem origins.
I have a page that ran on a slightly older version which I built with muffin builder. I wanted to switch to visual composer as the clients preferred to work with that... So far so good, but when I updated the BeTheme and wanted to start to install VC there was an error "cannot install, plugin folder empty"... So I downloaded the newest version of BeTheme and installed it all again... Same. I asked the system Admin to take a look at server settings but somehow he cannot find any issue, he even tried to install it, so we tried, fliezille, webftp etc. pretty much every way out there...
How does the Installation of VC takle place, is it normal that I only have a 7KB file in the theme folder?
Thanks for your help 
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks