Visual Composer not installing "empty folder"

Hi there and thanks for the best theme out there!!

I have used the BeTheme for many clients and it always works great. I have encountered the first issue and  I am not sure where the problem origins.
I have a page that ran on a slightly older version which I built with muffin builder. I wanted to switch to visual composer as the clients preferred to work with that... So far so good, but when I updated the BeTheme and wanted to start to install VC there was an error "cannot install, plugin folder empty"... So I downloaded the newest version of BeTheme and installed it all again... Same. I asked the system Admin to take a look at server settings but somehow he cannot find any issue, he even tried to install it, so we tried, fliezille, webftp etc. pretty much every way out there...
How does the Installation of VC takle place, is it normal that I only have a 7KB file in the theme folder? 

Thanks for your help :)

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.