Update issue

Comments

• Pablo

  June 2020

  Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  
  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
  
  After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
  

  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Gustavofmarino

  June 2020

  Hello, follow all the guidelines but nothing works, you
  cannot update my Betheme. I will send the access of the WordPress panel in
  particular through the contact form!
• Gustavofmarino

  June 2020

  Message sent!
• Pablo

  June 2020

  But, we can do nothing with these login credentials, we do not have your website link.

  Please disable all of the plugins, clear the cache of the browser and with all of the plugins disabled please follow the steps I sent you in my first reply.

  
  

  
  

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next