Pages not saving or updating
I was working on this site a few weeks ago and found that, even though my pages appeared to be updating, when I tried to view the page, the changes were not shown. If I closed the page, even though I got a notification that says that the page had been updated, it did not save the changes I'd made.
On the particular page that I sent you, I added a section at the bottom of the page that has a testimonial quote. But I cannot get it to update or save.
Please help! 8-[
- Sarah
Comments
Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Thanks
http://box6169.temp.domains/~fruitio7/fruitiondesignnewsite/finnriver-farm-cidery/
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Tks
I went ahead by accessing the dashboard of your WordPress with temporary credentials and trying to add image to the same page at http://box6169.temp.domains/~
The uploaded file exceeds the upload_max_filesize directive in php.ini.
I am glad to inform you that, I have fixed the issue by updating the value of upload_max_filesize and as well removed comment from the line max_input_vars and updated its value in /home3/fruitio7/public_html/
http://muffingroup.com/plugins/mfn-migrate-cb.zip
Please attach a link to this forum discussion.
Thanks