woocommerce outdated

Hi,

I have problem with outadet woocommerce in my store (for cart and single product). Can you please help me to fix the problem?
And I can't update theme to 21.8.2 - why?
Thank you,
Anja

Comments

  • Hello,
    What is the error message when you try to update the theme?
    Thanks
  • Napaka med posodabljanjem Betheme: Paketa ni bilo mogoče namestiti. Paket ne vsebuje datotek.

    in English:
    Error updating Bethema: The package could not be installed. The package does not contain files.
  • Hey,
    this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
    After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
    thanks
  • Hi,
    I did and discovered, that I used a licence on test page, when I wanted to do another page, and replace with this one, but I never finished and I can't access to test page.
    But I get notice, that needs to be deleted on that test page. 
    What can I do now, I have licence key and now I can't use it.

    Help me please.
    Thank you.
  • But, did you remove the license key using the Api Tool?
    Can you show me an error message when you trying to register it?
    Thanks
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.