Comments

• sarahpeller

  August 2020

  I also get this same error!
• sarahpeller

  August 2020

  I was going to attempt to just install the plug-in via upload, but I can't find anywhere to download the plug-in without buying it.
• Pablo

  August 2020

  Hey,
  this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
  After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sarahpeller

  August 2020

  Okay, I can give that a shot, but the guidance from the makers of Slider Revolution is to install the plugin with a zip file.  Do you know how I can download the zip version without a direct purchase - since the license is bundled with BeTheme?
• Bryan

  August 2020

  sarahpeller
  

  This is not a normal version of the plugin. This is a bundled plugin and it follows different rules.

  You can download it only from wordpress>betheme>install plugins.

  If you cannot do that, because of the error, please follow the steps Pablo provided above.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• sarahpeller

  August 2020

  OK, thank you - you guys ARE good. I noticed that in the license management tool that the same site were registered to 2 different licenses (one addressed via IP, the other by domain name)  - so I think that was the monkey wrench.  I deregistered both license keys and then re-registered only 1.  Then I was able to update the plugins. 
• ljcallander

  September 2020

  Thanks Pablo!  That worked perfectly, my sliders are back!
• ChaseWGregory

  November 2020

  Maybe you could put this in the error message upon a failed upload of updated plugin to "check theme license registration"

  
  
• Phil

  November 2020

  ChaseWGregory,
  If you would like to see this as feature, please, let us know in the following topic.
  https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest
  
  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next