Cart icon missing from header

ryanphilex · August 2020

Hi,

Using latest verson of Woocommerce, WP and Betheme. The cart icon has disappeared from the header on all devices. There is no way for the user to navigate to the shopping cart unless they add something else to it. Unsure when this occurred. Any help would be appreciated!

Pablo · August 2020

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

ryanphilex · September 2020

website is: www.iboxstyle.com

Pablo · September 2020

Hello,

1) Please disable all of the plugins (of course, leave woocommerce turned on only), clear the cache of your browser and check, if the issue still exists.

2) Please head to the Theme Options > Blog, Portfolio & Shop > Shop, and check, if you selected the cart icon.

https://prnt.sc/ui4a70

3) Is your "Top Bar Right" not hidden? This option should be turned off.

https://prnt.sc/ui4b5m

Thanks

mmmolst · September 2020

Hi @Pablo, I'm following the #2 and #3 above and it seems like shopping cart shows up on the web browser but not on mobile. How to enable it on mobile?

My website http://happyearthfarm.org.

Thanks,

Pablo · September 2020

To enable it on mobile, please go to the Theme Options > Responsive > Header and tick on the "Minimal" option, then select one of the layouts and select where it should be aligned.

https://prnt.sc/uiwvlk

thanks

Cart icon missing from header

Comments