Sidebar is not showing only on homepage

otec2020 · October 2020

I have created sidebar from theme options > sidebars > general and in that showing image using custom html widget. The issue is ,sidebar is showing side-wide except on homepage. I have already checked for any condition not to show on homepage but there is not any. As i remembered, this sidebar was showing side-wide but after update the theme, this is not showing on homepage anymore. So please do the needful accordingly

Phil · October 2020

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

otec2020 · November 2020

Sorry not to mentioned that and following up very late. Here is the url https://tourismskillsnet.ca/ and here is the screenshot url's https://prnt.sc/vd93rx and https://prnt.sc/vd95hf. Please provide the solution asap.

Phil · November 2020

Please, be sure that you made all steps properly like in this video tutorial.
https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/

Thanks

otec2020 · November 2020

Yes, i have created with the same method, please check attachments https://tinyurl.com/yyf2gaqz and https://tinyurl.com/y2caofwp. And also please provide the solution.

Phil · November 2020

Did you put the name of the sidebar in "Pages" section?
Also, please remove space between "Ad" and "Sample".
https://prnt.sc/vel4ly

Thanks

otec2020 · November 2020

Done all the thing already except space thing, that also updated now, please check https://monosnap.com/direct/L0m2YHRDOBcYVXmekuXShJ6i9TO8kU. But still not showing on the homepage

Phil · November 2020

Please, turn off all of the plugins, refresh your cache, and check if the issue still appears.

Thanks

otec2020 · November 2020

Still appearing

Phil · November 2020

Hey,
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

Pablo · November 2020

Hello,

Did you configure some kind of redirector for the /wp-admin and /wp-login.php route?

I cannot get into them, so it means I cannot login into your dashboard.

Thanks

otec2020 · December 2020

I have changed to default please try to login again and resolve this issue asap.

Pablo · December 2020

Now, the login page tells me, that login credentials are not correct, can you send them once more?

But, this time, before you send them, test them if they works :)

thanks

otec2020 · December 2020

I have sent credential from themeforest contact section after test at my end.

Sidebar is not showing only on homepage

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