unable to move muffin builder blocks

Comments

• Phil

  November 2020

  Hello,
  Can you tell me what versions of WordPress and Betheme do you have, please?
  If they are not the newest ones, please, update them, and check if the issue still appears.
  
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• ivanolotto

  November 2020 edited November 2020

  
  Hi,
  i have the wp version: 5.5.3-it,

  the betheme version: 21.9.3
  
• Phil

  November 2020

  Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
  Notice!
  Please attach a link to this forum discussion.
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• Pablo

  November 2020

  Hello,

  What do you mean by 'unable to move muffin builder blocks' ?

  As I see, everything works fine.

  
  

  I cloned your homepage and there is no issue, see that I changed the structure completely.

  https://pixartdecor.shop/mufftest/

  
  

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• ivanolotto

  November 2020

  hello,

  
  

  
  

  if you go here: https://pixartdecor.shop/wp-admin/post.php?post=3155&action=edit and try to move the builder blocks ... on my side they don't work

  
  

  thanks

  I.
• ivanolotto

  November 2020

  hello,

  
  

  did you move them simply by dragging them? it doesn't work for me ....

  
  

  
  

  I.
• ivanolotto

  November 2020

  hello,

  
  

  for example in the left black column the hover of all menus does not work ... I am attaching a screenshot of another site made with betheme... 

  https://pixartdecor.shop/mufftest/?preview_id=3155&preview_nonce=a9134ca670&preview=true

  
  

  
  

  in the additional css section do you find everything correct?

  https://pixartdecor.shop/wp-admin/customize.php?return=/wp-admin/index.php
  

  
  

  thanks

  
  

  I.
• Pablo

  November 2020

  I can move them by simply dragging them.

  Please try to edit your page in other browser, maybe one of your extensions of the browser could make that issue.

  
  

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• ivanolotto

  November 2020

  hi,

  
  

  yes I changed browser (usually I work with Crome) to safari and at first check everything works
  

  
  

  simpler than I could imagine! thanks
  

  Thanks