Theme Upgrade cause lot of issue Version: 4.5 to 21.9.3
Hello Support,
https://ontrackretreats.co.uk/ on Version: 4.5 install.
I create new staging site https://ontrackretreats.co.uk/staging/ and upgrade all the plugin and theme with version 21.9.3
Lot of things messup. Kindly provide me what is the best way to upgrade and not lost my previous design and layout.
What kind of Support available for upgrade theme.
Thank you.
Comments
Hello,
1) Please, check if your website do not use some unsupported plugins and if you find some, please, disable them. All of the supported plugins are mentioned in the following link.
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
2) Go to the Betheme -> Theme options, and click on Save Changes because the database can hold some of the previous settings.
Thanks
1- All the support plugin active only. and i tried to disable all other plugins.
2- Save change import done. and still menu and logo section is hide also responsive menu not working.
3- I need menu and logo similar to live site andno option is available [menu in center and logo and CTA is left and right align. ]
How you can support us to get website ready asap. Do you need admin access or login detail to view the changes.
Should i fresh install theme and build all the page again one by one ?
1) Please try to disable even supported plugins, and check it then.
2,3) Please, try to set all of the options in Betheme -> Theme options again to fit the display from before the update.
If these will not work, we will provide you the instructions on what to do next.
Thanks
How to Enable Custom post type Testimonial-
In the previous theme is active and the current setup not have
Kindly update the rpocess.
Please, check the following link about testimonials, and try to reproduce the steps from the guide.
https://support.muffingroup.com/documentation/testimonials/
Thanks