WooCommerce Upsell & Cross-Sell Products Displaying Vertically
Hi,
I have just noticed on my site, all of my Upsell’s and Cross-sell’s are now displaying vertically rather than on a single line horizontally. This seems to have occured on a Betheme update.
It goes like this:
Product 1
Product 2
Product 3
Previously they were displaying like this.
Product 1 Product 2 Product 3
Many Thanks
Surinder
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks
Apologies I thought i did.
https://www.meophams.co.uk/product/meophams-signature-red-2018/
Please, turn off all of the plugins (except the basic WooCommerce), refresh your cache, and check if the issue still appears.
Also, please, update your Betheme to the newest version.
Thanks
Hi,
Issue is still there..and everything is fully updated...I can provide my account details via email?
Can you please take a look.?
please email me -> [email protected]
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Hi,
As requested, access sent via http://themeforest.net/user/muffingroup#contact
You should see a message from [email protected]
Hi, was there any update here? I sent User Name and Access as requested 10 days ago no resolution as yet.
Sorry, but there was an issue with Envato contact form and we did not received your email.
Can you send your message again, please?
Thanks
Hi,
As requested, access sent via http://themeforest.net/user/muffingroup#contact
You should see a message from [email protected]
Alternatively, can you send me an email address to send this too.
Many
Thanks
Sorry, but the issue is not related to the betheme itself, because the feature which is issued comes from third-party plugin (by the way, you have +70 plugins enabled, it's way too much).
Also, it looks like you modified the woocommerce/wordpress files because there is a couple of functionalities which are not bundled with our theme or basic woocommerce.
Thanks
Hi Pablo,
The issue only occurred when I update BeThemes, surely got to be related top this...?
When you mentioned third-party plugin, which Plugin did you see was causing the issue?
Thanks
Surinder
The problem is not related to the betheme, because it works when your plugins are disabled - probably one of the fixes to the recent released new WP and updated jQuery version made your plugins work not correctly.
We do not quite know which one made it, you should disable one by one and check, if the issue still exists - this is the most common and fastest ways to know, which one is it.
thanks