Can not enable navigation arrows, bullets or keyboard shortcut

konstantinosp · December 2020

Hello,

Have tried in many modules and slides but can not enable arrows, bullets or keyboard shortcuts to switch between slides. Once I select "on" for arrows then no options appear and if I click save and reload it does not save this change.

Please see below photo.

Thanks for your help

Phil · December 2020

Hello,

Can you tell me what version of Betheme, WP and SR do you have, please?

If you do not have the newest versions, please, update all of them, and check if the issue still appears.

Thanks

konstantinosp · December 2020

Hello Could not update SR, I keep getting message "purchase code is invalid"

I do have copies of all licences I bought, but they do not get accepted. Can you please help to update?

Slider Revolution 6.1.8

WP Version 5.5.3

Betheme 21.9.5

Phil · December 2020

Where did you try to update your plugins?

Please, check the following link, and check if you do all steps like there.

https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/

Thanks

konstantinosp · December 2020

Ok, found the cause of all problems, it was one old plugin for GDPR. After disabling it everything works as it should

Thanks for your help

Can not enable navigation arrows, bullets or keyboard shortcut

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