Unable to update BETHEME Due to Support License issue

preetihappymindss · January 2021

I have renewed the support for BeTheme for 6 months. On Portal, its showing "Your support is valid until: July 12th, 2021".

But when I am trying to check license by entering the purchase code, its showing

"Support period date from provided license key is older than already existing one in database!"

Please check and do the needful

Phil · January 2021

Hello,

Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

preetihappymindss · January 2021

Hi Phil, I already did that. I am waiting for the response

Phil · January 2021

Sorry, but we didn't get any message from you yet.

Please check your mail inbox for our response, look also inside the spam folder.

If you don't have any message from us, please, send your message again.

Be sure that you sent all required information mentioned in the previous message.

Thanks

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