We seem to be having an issue with pages not saving when using the Muffin builder on pages.
We have searched the forum and it does not appear to be an issue with the PHP Max Input Vars as they are currently at 10000. Some assistance would be greatly appreciated.
Comments
Hello,
Can you share with us your PHPINFO file anyway, please?
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Also, please, turn off all of the plugins, and check if this issue still appears.
Thanks
Please let me know when I can remove this.
So I turned off all of the plugins and the issue is still there.
Please send us WordPress dashboard access privately thru the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
If you want me to remove your comment with PHPINFO, please, let me know.
Thanks
This information has been sent.
Sorry, but the login credentials you sent do not work.
Can you send them again, please?
Thanks
This has been resent. Login has been tested.
Your theme is really old, you should update it using the manual method, because the version you are using did not use the automatic updates yet.
See how to do it here:
thanks
So I will need to remove the BeTheme theme first? Does this include the child theme that we are using?
No, you need to delete the only main theme, but as @Pablo mentioned, your Betheme was not updated for a long time, and some modifications you made in child theme may not work, and you will have to recreate them.
Best regards